Support

Geology is a small operation, and a real person reads every message. Email us and we will get back to you.

support@trygeology.com

We usually reply within 2 business days. If you are writing about a bug, it helps to include the email address on your account, the device and browser or app version you were using, what you expected to happen, and what happened instead.

Most questions are already answered in the docs, and the changelog is the fastest way to see whether something changed recently.

• Documentation: how mountains, veins, daily floors, and Geo work
• Changelog: what shipped, and when
• Frequently asked questions: the short answers to the common ones

The core app is free forever. Companion, which adds Geo and the daily check-ins, is $10 per month, or $200 once for lifetime access.

You can start, change, or cancel a subscription from the billing section of Settings. For refund requests or a billing problem you cannot resolve there, email support@trygeology.com. Our billing terms are in the Terms of Service.

You can delete your account yourself at any time. Open Settings and use Delete Account. This permanently removes your account, your mountains and veins, your carves, and your conversation history with Geo. It cannot be undone.

If you cannot sign in, or you signed up through a social login, follow the data deletion instructions or email us from the address on your account and we will delete your data and confirm once it is done. Retention details are in the Privacy Policy.

• Privacy Policy: what we collect, who processes it, and your rights
• Terms of Service: the terms you agree to by using Geology
• Data Deletion: delete your account and all associated data

For a privacy request such as an export or an erasure, write to support@trygeology.com and we will respond within the timeframe required by applicable law.